Contact Us
Reach out to us for any inquiries or support. We’re here to provide you with personalized and professional service.
Contact Info
Our Office
Room 1206, Zhongrun Center, Wuzhong District, Suzhou, China
Get in Touch
info@senhewoods.com
+86 (512) 68637233
Contact Us
Do you offer custom designs for your tableware products?
Yes, we do offer custom design services for our wooden tableware products. Clients can collaborate with our design team to create unique, branded tableware that aligns with their specific needs and preferences.
What are the minimum order quantities for an order?
The MOQ for an order depend on the specific products and customization requirements. We strive to accommodate various order sizes and can discuss options to best suit your needs.
How do you ensure the quality of your products?
Quality is a top priority for us. We employ strict quality control measures at every stage of production, from sourcing raw materials to manufacturing and packaging. Our products undergo rigorous testing to ensure they meet high standards of durability and safety.
What are your pricing and payment terms for buyers?
Our pricing is competitive and varies based on order volume, customization, and shipping requirements. We offer various payment terms, including advance payment, letters of credit and other international terms of payment to provide flexibility and security for both parties.
What certifications do your products have?
Our products are certified to meet various international standards for safety and environmental sustainability. This includes certifications like ISO for quality management and specific environmental certifications relevant to wooden tableware like FSC, FDA and LGFB etc.
How long does it take to process and fulfill an order?
The lead time for processing and fulfilling an international order varies depending on the order size and customization requirements. Generally, we aim to process orders within a specified timeframe, which will be communicated at the time of order confirmation.
